Scratch off the cover Make sure you remove all of the cover from the QR code with a coin, without damaging it. Watch your shadow If you’ve turned on more lights or opened the [...]

For iOS 11 users: iOS 11 WiFi / Bluetooth connection bug If you couldn’t find your device using the app, then please follow these steps: Make sure the iBlue Smart Gate device is wired and [...]

During search, if the app finds more than one device that you have installed, the search results will be ordered by signal strength. This means that the first device you see on the list [...]

The email sent from the Smart Key app might take up to 10 minutes to arrive. Make sure you entered the email address correctly. To verify, go to the sharing page of your key [...]

First of all, make sure your phone’s Bluetooth is turned on. Remember to keep Bluetooth turned on at all times, since it will not cause any battery drainage or performance loss. You can learn [...]

Device reset is not required. How can I delete my master key? To delete your key, go to Settings and choose Delete Key. If you do this, the key will disappear on your phone [...]

Are you Apple Watch series 1 or series 2 user? You didn’t find installed keys on your Apple Watch? Please try the following steps: Press and hold the side button until you see the [...]